Frequently Asked Questions
Do I need a credit card to start?
No. The Free plan is completely free with no credit card required. You can paper trade with $2,000 in simulated funds for as long as you want.
What happens during the 14-day trial?
You get full access to all Pro or Fund features for 14 days. We'll email you before the trial ends. If you don't want to continue, cancel anytime — you won't be charged.
Can I switch plans?
Yes, you can upgrade or downgrade anytime. When upgrading, you'll get immediate access to new features. When downgrading, the change takes effect at the end of your billing period.
How does the AI make trading decisions?
Apex uses multiple AI intelligence modules to analyze prediction markets across Polymarket and Kalshi. Each signal is scored and tracked on a public scorecard — you can see exactly which modules perform well and which don't. Full transparency.
Is my money safe?
Your funds never leave your exchange account. Apex connects via read/trade API keys — we cannot withdraw your money. You can start with paper trading (simulated) to test everything risk-free.
What's the refund policy?
We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied, contact support for a full refund.